Privacy Policy
Last updated: April 7, 2025
At CloudWise, we take your privacy seriously. This Privacy Policy describes how we collect, use, and disclose information about you when you use our website, services, or otherwise interact with us.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, fill out a form, submit a request, participate in interactive features, send us an email, or interact with us in any other way.
This information may include your name, email address, phone number, company information, job title, and any other information you choose to provide.
2. Automatically Collected Information
When you access or use our services, we automatically collect certain information, including:
- Device information (such as your IP address, browser type, operating system)
- Usage information (such as pages visited, time spent on pages)
- Location information (based on IP address)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and complete transactions
- Send you technical notices, updates, security alerts, and administrative messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
4. Information Sharing
We may share information about you as follows:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
- In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
- If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property, and safety of CloudWise, our customers, or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
- With your consent or at your direction
5. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems.
6. Data Retention
We store the information we collect about you for as long as is necessary for the purpose(s) for which we collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
7. Your Rights and Choices
You have several rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you
- Correction: You can ask us to correct any information you believe is inaccurate
- Deletion: You can ask us to delete your personal information in certain circumstances
- Objection: You can object to our processing of your personal information
- Restriction: You can ask us to restrict the processing of your information
- Data portability: You can ask for a copy of your personal information in a machine-readable format
- Withdrawal of consent: You can withdraw your consent at any time
To exercise these rights, please contact us using the details provided in the "Contact Us" section below.
8. Cookies Policy
We use cookies and similar technologies to collect information about your activity, browser, and device. You can manage your cookie preferences through your browser settings. However, refusing certain cookies may affect the functionality of our services.
9. Third-Party Links and Services
Our services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to these third-party services, and we recommend reviewing the privacy policies of any third-party services you interact with.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you as required by applicable law. We encourage you to review the Privacy Policy whenever you access our services.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
CloudWise
Email: support@cloudwise.ca
Phone: 613 900 1159