Technical Support

We're here to help you with any technical issues or questions you may have

Technical support team

Dedicated Support When You Need It

At CloudWise, we understand that reliable technical support is crucial for your business operations. Our expert team is ready to assist you with any issues, questions, or guidance you may need.

Fast Response Times

We guarantee responses within 24 hours

Extended Support Hours

Live chat available Monday-Friday, 9am-6pm EST

Expert Technicians

Our certified professionals have years of experience

Support Options

Phone Support

Call our dedicated support line at 613-900-1159

Available 24/7 for Premium and Enterprise clients

Email Support

Send your inquiries to support@cloudwise.ca

Response within 24 hours guaranteed

Live Chat

Chat with our support team in real-time

Available Monday-Friday, 9am-6pm EST

Service Ticket System

Submit a new service request by filling out the form below.

Our Support Process

1

Submit Your Request

Contact us through your preferred channel - phone, email, chat, or our ticket system.

2

Initial Assessment

Our support team evaluates your issue and assigns it to the appropriate specialist.

3

Resolution

Our experts work diligently to resolve your issue, keeping you informed throughout the process.

4

Follow-up

We ensure your issue is fully resolved and gather feedback to continuously improve our service.

Support process

Need Immediate Assistance?

Our technical support team is ready to help you resolve any issues quickly and efficiently.

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CloudWise Support

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