Technical Support
We're here to help you with any technical issues or questions you may have
Dedicated Support When You Need It
At CloudWise, we understand that reliable technical support is crucial for your business operations. Our expert team is ready to assist you with any issues, questions, or guidance you may need.
Fast Response Times
We guarantee responses within 24 hours
Extended Support Hours
Live chat available Monday-Friday, 9am-6pm EST
Expert Technicians
Our certified professionals have years of experience
Support Options
Phone Support
Call our dedicated support line at 613-900-1159
Available 24/7 for Premium and Enterprise clients
Live Chat
Chat with our support team in real-time
Available Monday-Friday, 9am-6pm EST
Service Ticket System
Submit a new service request by filling out the form below.
Our Support Process
Submit Your Request
Contact us through your preferred channel - phone, email, chat, or our ticket system.
Initial Assessment
Our support team evaluates your issue and assigns it to the appropriate specialist.
Resolution
Our experts work diligently to resolve your issue, keeping you informed throughout the process.
Follow-up
We ensure your issue is fully resolved and gather feedback to continuously improve our service.
Need Immediate Assistance?
Our technical support team is ready to help you resolve any issues quickly and efficiently.