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Having troubles getting connected? Go ahead and give us a call instead. Visit the contact us page for our information.

Please follow these instructions to proceed.

1) Click the download button below and save the file to your desktop

2) Once downloaded you will need to open the file which was saved to your desktop.

 

Double click the file to run it, and when prompted by windows security control, select Yes. (you may be prompted to allow network access, click Allow Access to proceed if this happens)

3) Now you will see a window that looks like this. Please take the ID number and password shown and provide this to your support specialist.

4) Await a response from your support agent as they connect to your system remotely. Once you close this program, we will lose access so please do not close it until the session is finished.

Guide is being revised, however you can still download the support app via the button below. Check back soon for further details.

Please download the app from the Play Store found here and provide your ID and password to your support agent

Please download the follow app from the iTunes App Store and provide your ID and password to your support agent.